Observed Conditions
- Foundation settlement along multiple elevations
- Interior slab settlement across garage, walkways, and living areas
- Voids beneath slab and potential subgrade instability
- Risk of further structural movement if left unaddressed
The layout drawing illustrates perimeter settlement zones and interior slab impact areas, confirming widespread influence rather than isolated failure.

Problem Recognition
Project Context
- Structure Type: Existing residential home
- Foundation Type: Concrete foundation with slab-on-grade interior
- Scope: Full perimeter + interior slab zones
- System Design: Pier locations around foundation perimeter
Site & Soil Conditions
The property is located in Richmond, an area known for:
- Soft, compressible delta soils
- High moisture content and water table influence
- Reduced load-bearing capacity in native soils
These conditions significantly increase the likelihood of:
- Differential settlement
- Long-term soil consolidation
- Loss of support beneath slabs and footings
Perceived Cause of Settlement
Settlement was most likely driven by:
- Weak, compressible native soils typical of Richmond
- Long-term consolidation under structural load
- Moisture fluctuation affecting soil density and bearing capacity
- Potential subsurface voids or disturbed soils
Client Priorities
- Permanently stabilize the foundation
- Prevent further structural movement
- Restore interior slab performance
- Avoid full foundation replacement
- Ensure long-term confidence in the home
Products Installed
Foundation Stabilization
- Push Piers with Pier Pads
- Steel brackets + hydraulic installation system
- Engineered load transfer to improved bearing strata
Slab Stabilization
- PolyLevel® Injection
- Applied across:
- Interior slab
- Garage
- Driveway
- Patio and walkways
Additional Services
- Radiant heat scan (to protect embedded systems)
- Plumbing scan (to identify potential contributing factors)

Solution Strategy
Why True Level Concrete
True Level was selected for its ability to:
- Deliver full-scope structural repair (foundation + slab)
- Execute complex underpinning with precision
- Provide engineered solutions without full reconstruction
- Coordinate trades (plumbing scans, engineering, excavation)
Installation Process
Foundation Underpinning
- Excavation at each pier location (1.5–3 ft depth)
- Installation of steel brackets at footing level
- Hydraulic driving of steel piers to load-bearing strata
- Load transfer and stabilization via synchronized lifting system
- Backfilling and compaction of excavated areas
Slab Stabilization
- Scanning for radiant heat and plumbing systems
- Drilling injection points across affected slab areas
- Controlled PolyLevel injection beneath slab
- Void filling, lifting, and stabilization
- Final patching of injection points
Results
Structural Outcomes
- Foundation stabilized using 22 pier locations
- Load transferred away from weak soils
- Interior slab supported and voids eliminated
Performance Improvements
- Reduced risk of further settlement
- Improved floor elevation consistency
- Stabilized structure for long-term performance
Issues Addressed
- Foundation settlement
- Interior slab movement
- Subgrade voids
- Soil instability
Long-Term Value
This project highlights the importance of addressing both foundation and slab systems together in settlement scenarios.
By combining underpinning with slab stabilization, the solution:
- Restores structural integrity
- Prevents continued movement
- Extends the lifespan of the home
- Eliminates the need for full replacement
The system also allows for future serviceability, meaning adjustments can be made if conditions change over time.
Concrete Repair & Foundation Stabilization
If your home is experiencing signs of settlement—cracks, sloping floors, or uneven concrete—True Level Concrete provides engineered solutions designed for long-term performance.
Book your free estimate and inspection and receive a detailed on-site assessment with clear recommendations.
Call or Text: 604-589-4800 Lower Mainland
Call or Text: 250-668-6265 Vancouver Island